Toshiba CIX Service in California

“We View our Success as Being Solely Dependent upon our Ability to Help our Customers Succeed by Using our Products and Services”

It seems everyone claims to have great service, but so few really do.  Our personal, professional service has been the major reason for our stability and growth over 20 years in an industry where so many have disappeared.  If you are looking for excellence, look to TOTLCOM for the full spectrum of business communications solutions and service. We service business communications systems for the greater metropolitan San Francisco area and Santa Cruz County, plus San Jose, and San Mateo, California.

Equipment Repair Service

TOTLCOM supports many of the premier products in the marketplace. As an authorized distributor we have factory trained technicians, extensive inventory and test equipment to provide the highest level of service. 

Service Plans

An TOTLCOM Maintenance Agreement allows you to control the cost of replacing parts and labor by giving your organization one price for the covered system.  You can rest assured that we will maintain your equipment in normal working condition.  Once your system is under our program, you will not have additional costs, no matter how many times we replace the covered parts.  Even though we offer one of the most comprehensive warranties in the industry, it is important that you consider a total maintenance program. 

Premises Cabling

The backbone of any communications system, whether voice or data is the cable plan.  Properly installed and configured for your future organizational requirements, it will provide years of fault free operations. TOTLCOM offers a complete cabling product line both in support of our own systems installations and as a separate offering in support of non-TOTLCOM solutions.

Voice & Data Access Lines

Companies like yours, do not simply purchase telecommunications systems, they establish long-term relationships with their vendors. This "BUSINESS RELATIONSHIP" includes much more than just providing responsible system service, it requires a commitment to support you - the client throughout the life of the system. Client support is our term for value-added service that is driven by all of the tangible and intangible services and programs that really makes TOTLCOM your best choice.

Customer Relationship Management (CRM)

And other Call Center Outsourced Operations...

Help

A variety of instructional help pages are coming on-line to assist our customers with minor setup and changes on various Toshiba Telephone systems, such as changing the time or call forwarding your telephone lines.